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Public safety

Trust reliable and secure solutions for critical public safety communications

For decades, Spok has provided critical communication solutions that help organizations integrate technology, automate processes, consolidate operations, and standardize communications. Spok delivers smart, reliable communication solutions to help protect the health, well-being, and safety of people around the globe.

We help you create a highly reliable communications infrastructure

Highly secure

We know your communications may include time-critical and classified information, meaning encrypted messages are required on top of processes tested for rigid stability.

Traceability/audit trail

Of top importance is the ability to have traceability of events, resources, and actions that occurred during a time-critical situation, so after-action debriefs and system improvements can take place. Having a full audit trail of communications, involved personnel, and information exchanged is crucial.

Emphasis on paging/messaging to a variety of endpoints

The number and type of communication devices that staff members use are ever increasing with today’s technology, resulting in the potential for confusion over which device someone is using at a particular time or place. Therefore, many organizations are turning to solutions that allow them to find the right people immediately—regardless of which communication device they may be using.

Highly mobile workforce

Most public safety personnel and first responders are constantly on the move and not near a desk phone to receive messages or notifications. We understand the tremendous need for reliable, critical notification – on the right device.

Solutions for public safety

Spok® solutions streamline operations and save money and resources while improving the speed and quality of your communications, yielding more out of your technology and staffing investment. Each application provides solutions that function on a stand-alone basis or as an integrated component within your communications environment.


When it comes to emergency calls, every second matters and could mean the different between life and death. The Spok® PC/PSAP gives PSAP call-takers an easy-to-use, standards-based interface that integrates the underlying phone system, mapping systems, and other resources to put critical information and tasks at the call-taker’s fingertips. 9-1-1 call-takers are able to instantly involve police, fire, EMT, and hazmat personnel with a single click of the mouse or touch of the screen. 

Do you need to improve your critical communications?

Want to learn more about how we can help solve your communication challenges?
We can help you determine what solutions will best meet the goals of your organization.